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Dear RMS Customer,

We think that your issue can be solved based upon the knowledge article below.
 
Knowledge Article Title: MODBUS device setup in the MODBUS editor with special characters.
Description: When a MODBUS device is setup in the MODBUS editor with special characters and saved, the library of MODBUS devices will no longer be available.
Keywords: RMS-CONVERTER-100, MODBUS editor, MODBUS devices, special character
 
Software Edition: N/A
Software Version: N/A
R&D Project Number: RMS-CONVERTER-3087
Product Part Number: RMS-CONVERTER-100
Product Firmware Version: V1.6
 
Issue: When adding a MODBUS device with a special character in the name, a bug will occur and the MODBUS device library will no longer be visible. However, within RMS the library will still be visible when adding a new device via the RMS-CONVERTER-100.
Solution:

The solution will only work if the MODBUS device name with the special character is known. The device must be deleted and recreated with a new name without the special character.

Please use the "Postman" freeware to create a driver to delete the MODBUS device file that is stored on the RMS-CONVERTER-100.

Example:

IP address: 10.65.21.91

MODBUS device name: Tést.
Details: The MODBUS device name is visible with RMS under the RMS-CONVERTER-100, add a new device.

Please let us know if this has helped solve your issue. If so, we will close this support case. If not, we will explore other possibilities.

Thank you and best regards,
Your RMS Support Team.
Keywords: RMS-CONVERTER-100, MODBUS editor, MODBUS devices, special character
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